University of Wisconsin–Madison

Year: 2025

Leading with Empathy 

Why empathy is key to your success as a leader  Leaders often have misconceptions about what empathy at work looks like in practice, yet it is an essential skill for anyone looking to successfully lead today. In today’s world, where rapid change comes at us every single day, leaders must quickly build strong relationships with …

Just Keep Growing: 25 Servant Leadership Lessons

Servant leadership is a style of leadership that prioritizes the needs of followers and emphasizes personal integrity and growth in a safe and supportive environment. Each of the 25 chapters features a short story that exemplifies a servant leadership lesson. The stories are real, relatable, and relevant. They feature people with different backgrounds, professions, and …

Transactional vs. Transformational leadership

Sue Gaard and Joe Goss are interested in Transformational leadership, which they believe serves as an umbrella style for Servant-Leadership, among other styles. In contrast, have you worked under a manager who practices a Transactional leadership style (e.g., “command and control,” “management by exception,” or “top down”)? In your experience, in what ways were these …

Servant Leadership online certificate at UW-Madison

Servant Leaders are not “softies.” They focus on performance and results. What differs is how they get there. Learn how to navigate the paradoxes of both caring and organizational competence. Earn a CERTIFICATE in Servant Leadership online from the University of Wisconsin – Madison, starting October 15 – five days of exploration, discussion, case studies, …

Conflict Happens, How We Respond Defines Us

As servant leaders, we know that conflict is part of the journey, not a detour from it. Whether in our teams, our communities, or even within ourselves, moments of tension invite us to lead with humility, empathy, and purpose. Rather than avoiding difficult conversations, servant leadership encourages us to engage with curiosity and care. See …

Practical Ways to Implement Servant Leadership in Your Daily Life

Servant leadership prioritizes the needs of others, fostering trust, empathy, and shared success over authority. This approach transforms leadership into a commitment to helping and empowering others. In this article, we will give a brief overview of what servant leadership is and then dive into how to proactively implement servant leadership values in your life …

Servant Leadership Certificate at Continuing Studies

This newly redesigned certificate examines the concepts, history, and real-world practice of servant leadership. A Servant Leadership approach emphasizes meeting the needs of the organization’s employees, customers, other stakeholders, and the broader community. This series will also emphasize participant clarification of personal values and the development of goals for how they will embody and apply …

Servant Leadership is Joy

Poet Ellen Sturgis Hooper reveals a little secret of life: “I slept, and dreamed that life was joy; I woke, and found that life was service. I acted and behold, service was joy.” Source: The Dial (July 1840)   How can you connect this poem to servant leadership?

Finding Your Third Space – this month’s meeting topic

Many people believe our democracy is threatened. Why are we so deeply divided on some issues? It seems that mutual trust has all but disappeared. Richard Kyte, author of “Finding Your Third Place,” argues convincingly that we’ve lost too many places to socialize and develop trusting friendships. With home as First Place, and work as …